COVID-19 UPDATES

* This post will be updated frequently to reflect news and adjustments to protocol based on the COVID-19 pandemic and its developments...

07/06/2020

Due to the COVID-19 pandemic, masks must be worn at all times inside our building. If a patient has a medical exemption, we'll try to accommodate them, but patients will not be allowed inside the building without a mask.We apologize for any inconvenience this may cause, and we appreciate your cooperation during this time. Please stay safe and healthy!

04/08/2020

Due to the COVID-19 pandemic and the challenges it presents, we will be changing our hours of operation starting on Monday, April 13, 2020 in order to minimize exposure hours for our patients and our employees. We apologize for any inconvenience this may cause, and we appreciate your cooperation during this time. Please stay safe and healthy!

Our new hours will be as follows:

Monday: 10am to 6pm

Tuesday: 11am to 7pm

Wednesday: 11am to 7pm

Thursday: 12pm to 8pm

Friday: 12pm to 8pm

Saturday: 10am to 6pm

03/24/2020

Due to the COVID-19 pandemic and its restrictions we will be Closed on Sundays starting this week in order to minimize exposure hours for our patients and our employees. We apologize for any inconvenience this may cause, and as always we appreciate each and everyone of you as well as your cooperation during this time. As your trusted dispensary, we will remain diligent and will do everything in our power to assure your health and safety and to provide you with the medicines you require. Please stay safe and healthy!

03/19/2020

Due to COVID-19 we will be implementing Social Distancing at the dispensary, with a limit of no more than 5 patients in the waiting room. We also request that all patients try to maintain a distance of at least 6 feet from other patients and employees at this time. We understand that there may now be a wait outside the door. We apologize for any inconvenience and longer wait times this will cause. Please try to place an online order, phone order, or Facebook messenger order to limit the time you spend in the dispensary.

As always we appreciate each and everyone of you as well as your cooperation. Please stay safe and healthy!

03/17/2020

Dear Patients and Caregivers,

Since our inception, the goals of KCIW have been to set the standard in providing both a quality of life and quality of care to our patients along with our employees. We believe wholeheartedly in being a socially responsible and trusted partner in the pursuit of wellness for everyone. For that reason, we have been working to understand the risks that the coronavirus (COVID-19) poses for everyone and implementing infection prevention protocols to ensure continuity of care (CoC) for our patients while minimizing, specifically, exposure risk. We will be working diligently throughout this period to keep you informed of KCIW’s commitment to provide you with ongoing, consistent, and high quality care during this coronavirus (COVID-19) pandemic. Many of our patients are medically fragile, elderly or have conditions that make them more susceptible to viruses such as COVID-19. Your health and safety as well as that of our employees is of paramount importance to us. We must balance everyone’s safety with the need to stay open and provide you with the medicines you require. Part of that balance will be some active measures we are taking internally and some precautionary measures we are asking of our patients and caregivers. First and very importantly, our staff will be monitoring their health daily and will not come to the dispensary if they are showing any signs of illness. Those who are available to serve you will be actively working to keep themselves and the facility as safe and sanitary as possible. They will be disinfecting their hands and all frequently touched surfaces between each patient. We have also supplied non-latex gloves for their use. In turn, we are asking a few things from our patients and caregivers.

Limit your time inside the facility.

There are a few things you can do to expedite your transaction time:

  • Check our inventory prior to arriving and know what you’d like order (our online ordering is finally due to be back in place later this week).

  • Pre-order your medicine through FaceBook Messenger or by calling our helpful Patient Care Coordinators at (570) 218-4402. Pre-orders will be bagged and ready to pick up upon your arrival.